ELECTRONIC DELIVERY OF BANK STATEMENTS CONSENT AND AGREEMENT

 

  1. Welcome! Welcome to Citizens Community Bank’s Electronic Bank Statement Delivery Service. Our goal is to provide you with an easy and convenient way to receive your periodic Bank Statements.
  2. Your Consent. For the Bank to begin forwarding your Bank Statements to you electronically, we need your consent. Please review the information below prior to giving your consent. By agreeing to have your Bank Statements sent electronically, you also agree to notify the Bank when a change may occur in your e-mail address. This e-mail address will be used in accordance with the Bank’s privacy policy to deliver your Bank Statements to you. It will not be sold or otherwise provided to third parties.

* Your rights/options to receive a disclosure in paper form - If you elect to receive your Bank Statements through electronic delivery, the Bank will no longer send you your statements through the mail.

* Whether your consent applies only to a particular transaction or to categories of transactions – Your consent, which will be given by signing this form and providing it to the Bank, is to authorize the Bank to forward to you electronically your periodic Bank Statements and any other disclosures that the Bank might send to you with your Bank Statements, such as Truth in Lending disclosures or other required disclosures relating to your accounts.

* The right to withdraw consent to have records provided electronically, including any consequences or fees associated with doing so – To discontinue this electronic delivery service, you can request a discontinuance of the service by calling the Bank at (931) 967-3342. It will take up to 30 days for the Bank to implement your request, and after such time you will no longer receive your statements electronically. We will charge no fees for discontinuing the service.

* Hardware and software requirements for access and retention of the electronic information – The hardware and software requirements to enable you to receive and retain your Bank Statements electronically are discussed below in Our Requirements.

  1. Our Requirements. First, the same terms apply with respect to electronically delivered Bank Statements as for those delivered in paper form, and the deposit agreements and disclosures that you have previously entered into with or received from the Bank remain in effect.

Second, for you to be able to receive and view your statements effectively, you must use an Internet browser that supports 128-bit encryption. Microsoft Internet Explorer® browser 9.0 or higher will enable you to receive and use this service. If you do not have at least a 9.0 version of one of the referenced browser, you can go to the web site of Microsoft and download the appropriate version of the browser you need. Also, to view your Bank Statements, you will need Adobe Reader 10.0 or greater. This product is available for free at http://www.adobe.com.

  1. Privacy. Our privacy policy (that has been previously provided to you) will apply to this service and the policy is incorporated into and made a part of this Consent and Agreement. You have the choice of password protecting your Bank Statements.
  2. Service Availability. The Bank may change, suspend or eliminate all or any aspect of this delivery service upon notice to you.
  3. NO WARRANTY FOR CONTINUOUS OR UNINTERRUPTED SERVICE. BECAUSE OF THE UNPREDICTABILITY OF THE INTERNET, WE DO NOT GUARANTEE CONTINUOUS OR UNINTERRUPTED ACCESS TO YOUR BANK STATEMENTS THROUGH THE INTERNET. HOWEVER, SHOULD YOU BE UNABLE TO ACCESS YOUR STATEMENTS, YOU CAN CALL THE BANK AT THE NUMBER SET FORTH IN THE ATTACHMENT ACCOMPANYING YOUR BANK STATEMENTS AND THE BANK WILL TAKE OTHER MEASURES TO PROVIDE COPIES OF YOUR STATEMENTS TO YOU.
  4. LIMIT OF LIABILITY. YOU AGREE THAT IN NO EVENT WILL WE OR OUR SUPPLIERS (OR ANY OF OUR OR OUR SUPPLIERS’ SHAREHOLDERS, MEMBERS, OFFICERS, DIRECTORS OR EMPLOYEES) BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY THAT SUCH DAMAGE WILL OCCUR. FURTHER YOU AGREE THAT NEITHER WE NOR OUR SUPPLIERS (OR ANY OF OUR SUPPLIERS’ SHAREHOLDERS, MEMBERS, OFFICERS, DIRECTORS OR EMPLOYEES) WILL BE LIABLE FOR ANY TECHNICAL, HARDWARE OR SOFTWARE FAILURE OF ANY KIND, ANY INTERRUPTION IN THE AVAILABILITY OF OUR SERVICE, ANY DELAY IN OPERATION OR TRANSMISSION, ANY INCOMPLETE OR GARBLED TRANSMISSION, COMPUTER VIRUS, LOSS OF DATA, OR OTHER SIMILAR LOSS.TO THE EXTENT WE MAY HAVE BREACHED ANY TERM OF THIS CONSENT AND AGREEMENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO DISCONTINUE USE OF THIS SERVICE. YOU FURTHER AGREE THAT OUR LIABILITY TO YOU IN ANY CASE (WHETHER IN CONTRACT OR TORT) WILL NOT EXCEED AMOUNTS PAID TO US WITHIN THE LAST 90 DAYS (IF ANY) FOR THIS SERVICE.
  5. Arbitration. You agree that any claim or controversy relating to this Consent and Agreement will be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. You agree that any claim or controversy you may have will be arbitrated on an individual basis and will not be consolidated in any arbitration with any claim or controversy of any other party. You agree that the arbitration will be conducted in the city in which the Bank’s main office is located and that judgment on the arbitration award may be enforced by any court having proper jurisdiction.
  6. Governing Law. You agree that this Consent and Agreement is governed by the laws of the State in which the main office of the Bank is located, excluding any application of conflicts of laws rules or principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of our service shall be an appropriate federal or state court located in the city in which the Bank’s main office is located.

 

This form is for e-statement registration requests only. Please DO NOT request account specific information, transactions, balances or stop payments through this form 

If you want to enroll in the CCB E-Statement Service fill in this form. You will be contacted as soon as possible.
Please fill in all required fields.
By submitting this form, you accept our privacy policy.
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To Access Our 24-Hour Automated Telephone Banking System Call

(931) 967-3771


 


 

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Business Hours

Main Office
Monday - Thursday: 8:30 a.m.-3:30 p.m.
Friday: 8:30 a.m.-5:00 p.m.

Drive-Through Window
Monday - Friday: 8:30 a.m.-6:00 p.m.
Saturday: 8:30 a.m.-Noon

Decherd Drive-Through Branch
Monday - Friday: 8:30 a.m.-6:00 p.m.
Saturday: 8:30 a.m.-Noon

Huntland Branch
Monday - Thursday: 8:30 a.m.-4:00 p.m.
Friday: 8:30 a.m.-5:00 p.m.
Saturday: 8:30 a.m.-Noon (Drive-Thru only)

Contact Us

Citizens Community Bank
1418 Dinah Shore Blvd.
Winchester, TN 37398

Phone 931-967-3342
email Contact Us
web Driving Directions

FAX: 931-967-4761
Huntland FAX: 931-469-0097

 

Lost Debit card?

To Report a Lost or Stolen Debit Card Call

1-800-791-2525

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